Customer Service Representative
المتطلبات
سيُطلب منك تقديم هذه المعلومات بعد الشراء
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Based on request
الإجراءات
1. Answering questions about a company’s products or services
2. Processing orders and transactions
3. Resolving issues and troubleshooting technical problems
4. Delivering information about a company’s offerings
5. Providing proactive customer outreach
6. Handling customer complaints
7. Collecting and analyzing customer feedback
8. Responding to customer reviews
9. Developing and documenting knowledge into helpful content
10. Tracking customer service KPIs and metrics
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