Privacy policy
Dear customers, we highly encourage you to review the privacy policy to know and understand how Pallancer deals with your personal information. We consider that your use of the site or any of its applications is an acknowledgment of understanding what is stated in the privacy policy. It is also possible to amend this policy from time to time. If these changes occur, customers will be notified. This policy is implemented within the framework of the applicable law.
Initial data
The obtained data
legal basis for dealing with personal data
Purpose of data collection
Data retention period
Child policy
Sharing personal data with third parties
Storing and saving data
Cookies
Data tracking
Protectionism
Updating data
Call us
Initial data
When you use the Site or register in any of Pallancer's applications, we begin to collect your input data. This includes data about your communications through the site, your posts on our blog or forums, and your communications with other users. Pallancer automatically collects information as you access or otherwise use the Site and when receiving various data from third-party vendors or other available sources.
The legal basis for dealing with personal data
Pallancer depends on the laws and regulations for justifying all its procedures in dealing with personal data. This point is detailed more below.
The purpose of data collection
The purpose of collecting personal data is to ensure that we provide you with high quality service and security. In addition, to study and understand how people use the Site in order to carry out our commitments to our customers and ensure safety and security of the marketplace in order to prevent fraud. By collecting your personal data, we are able to contact you and send you direct marketing communications in order to promote and advertise the site. In addition, these procedures may be needed to comply with legal requests by public authorities and to comply with applicable laws and regulations.
Data retention period
Pallancer retains your personal data as long as it is needed. In some cases, your personal data is retained for extended periods for the same purposes.
Child policy
Pallancer is a website for all users over the age of 18 . this age is the legal age that allows them to sign a binding contract. Users under 18 years old and at least 13 years old can use Pallancer only through an account owned by a parent or legal guardian and after obtaining their permission. Minors under the age of 13 are not allowed to use the site or its services, and we do not collect any of their personal data.
Sharing personal data with third parties
Pallancer shares your personal data with a third party for the purpose of operating the Site, providing our services to you, fulfilling obligations imposed on us under applicable laws and regulations, and ensuring that no fraud, abuse, or illegal activities occur against customers.
Storing and saving data
Pallancer saves and stores the provided personal data. This data may be processed by suppliers contracting with the site and data processors. It may be stored in other countries if required.
Cookies
Pallancer uses cookies and similar technologies in order to improve and enhance using the site with the user's personal character. This is done in order to provide better services, for marketing purposes, and to analyze the performance of the site.
Data Tracking (DNT)
Pallancer does not respond to Data Do Not Track (DNT) signals.
Protectionism
Pallancer ensures protecting the security of the site, personal data and preventing unauthorized access or loss of data. This is done by implementing high technical and organizational measures.
Updating data
Pallancer keeps users' data up-to-date for its best use. Steps are taken to ensure that it is accurate and up-to-date. Pallancer also gives users an opportunity to update their personal data through their account profile settings.
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The user can exercise all his rights in his personal data by creating customer relations card. Users can also communicate with Pallancer through the data provided on the site.
The previous information refers to the most important items contained in the Privacy Policy. Please see more detailed information below to learn more about our Privacy Policy.
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Pallancer is committed to protecting the personal data of all users, whether they are buyers, sellers or visitors to the site. We also give the user the right to know our data collection policy when visiting the site. Therefore, this privacy policy includes our privacy practices and services we provide.
We consider that using this site or any of its applications is an acknowledgment of knowing and understanding what is stated in the privacy policy. This includes the policy of collection, use, disclosure, processing and retention of personal information. You can also learn how to restrict sharing information in this policy.
Initial data
When you register or use our site or any of Pallancer's applications, we begin collecting your input data as well as the data related to your communications with the Site. This includes your posts on our blog or forums, and your communications with other Site users. Pallancer automatically collects information as you access to the Site and when receiving various data from third-party vendors or other available sources.
When registering in the site, using it, completing forms, or any other usings, we will ask you to provide certain personal data, including a valid email address, your Facebook or Google account login details and username.
In addition, We ask you to provide additional information, such as your name, profile details, physical address, billing information, phone number or other contact details, transaction or payment information, taxpayer information and forms, details about accounts linked to other social networks, details about purchases education, occupation, experience, information about the files you have uploaded to the Site, and additional endorsement information.
Pallancer also collects data from your communications with us as well as any of your posts on our blogs or forums and from your communications with our other users.
Data obtained automatically.
We collect data while you access, use, view or any other use of the Site. When you access to Pallancer, we collect personal data about your use of the Site. This includes your transactions, communications with other users through the Site, your searches, the pages you visit, as well as your other actions on the Site. In addition, we collect the process information related to this use, including geographic location information, IP address, device and connection information, browser information, web history information and URLs of the web pages you viewed before or after using the Site. We also collect the process information related to cookies and similar technologies.
Information we receive from third parties
Pallancer collects data from third parties such as vendors or any available sources, such as:
Based on applicable laws, data is collected from third-party vendors. Through this procedure we receive fraud warnings from service providers for our fraud prevention efforts and risk assessment.
If you choose to invite contacts from your G-suite directory, we will have the ability to view contact details and this is linked to your G-suite permission. The purpose of this procedure is to use this data to allow you to invite your contacts to your site account.
If you connect to or log into your account using a third-party service (such as Google, Facebook, and LinkedIn), we receive certain information, such as your registration and profile information from that service. Collecting this information is based on your authorization through your privacy settings in that Service.
If you combine your account information from third parties or with third party systems, tools or products, we will receive certain information about you according to your permissions allowed with those third parties.
Pallancer will receive data about you when you are invited to our site by another user, such as your email address or other contact information. We will use it for the same purpose for which it was provided and in accordance with the terms of Pallancer's privacy policy.
The legal basis for dealing with personal data
This policy depends on the laws and regulations. Thus, Pallancer is keen to justify all its actions of dealing with personal data according to legal grounds. In addition, data processing will be justified according to your permission that you provided us to use your personal information for a specific purpose. Our use of your personal information is necessary to perform a contract or take steps to enter into a contract with you (for example to provide you with the services you have purchased). The processing is also necessary to comply with a relevant legal or regulatory obligation we have (eg fraud prevention). In addition, processing is necessary to support our legitimate interests as a company (for example: to improve our services to you). We take in consideration your interests and fundamental rights.
The purpose of data collection
The purpose of collecting personal data is to ensure that we provide you with high quality service and security. In addition, to study and understand how people use the Site in order to carry out our commitments to our customers, and to ensure the safety and security of the marketplace and prevent fraud. Moreover, by collecting your personal data, we are able to contact you and send you direct marketing communications. Data collection is important to promote and advertise the Site and our Services and to comply with legal requests by public authorities and comply with applicable laws and regulations.
Here we will review in more detail the most important purposes for which user data is collected through Pallancer:
- For contacting and communicating with the user according to what is permitted in this policy.
- For maintaining required work records and data, complying with legal requests and complying with applicable laws and regulations.
- For preventing fraud and maintaining a safe marketplace and services. For example, Pallancer uses Personal Information to monitor, track and prevent fraudulent and other inappropriate activities, monitor content integrity, perform security investigations and risk assessments, verify or authenticate information provided by you, enforce our Terms of Service and comply with applicable laws. If we detect an activity that poses a risk to our marketplace, other users, our community, or third parties, then automated processes may restrict or limit your ability to use your account. If you wish to appeal any such decision, please contact us.
- For promoting and advertising Pallancer and our services. For example, we use collected information for sending direct marketing messages in order to show you information that may interest you.
- For providing you with high quality service and security, to operate the Site, to fulfill Pallancer's obligations to you and to develop and improve our services. For example, we use personal information to verify your identity. We also use this information to create and set up your account and verify your password. In addition, these procedures are important for recording your activity, enabling your communications with other members, providing customer support and for contacting you from time to time. The information helps us to develop and improve our Services, to understand and analyze our performance as well as to personalize them and enhance your experience.
In the event that the data is used for a purpose other than those set out in this policy, Pallancer will ask for your prior consent.
Marketing:
Pallancer uses your personal data to send you direct marketing communications about various products, services and offers that may be interesting for you.
Your prior consent must be obtained before we process your personal information for marketing purposes or according to the applicable laws. You have the right to opt out of direct marketing of any form at any time - this can be exercised by following the unsubscribe link attached to each communication or by emailing Pallancer.
Pallancer will ensure that direct marketing is provided in a reasonable and proportionate level. We send communications that may be interesting or relevance to you, based on the information we collected about you.
Data retention period
Pallancer retains your personal data as long as it is needed. In some cases your personal data is retained for extended periods for the same purposes.
In other words, Pallancer retains personal data only as long as it is required to fulfill the purpose for which it was collected. The purpose of saving data lies in the following points:
- As long as it is necessary and appropriate for our operations. For example, we have an accurate record of your dealings with us for the purpose of dealing with any complaints or appeals.
- To comply with applicable laws when it comes to personal data from closed accounts, to prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigation, enforce our Site Terms, and to take other actions permitted by law.
Child policy
Pallancer is allowed for all users over 18 years old. This legal age allows them to sign a binding contract. Users under 18 years old and at least 13 years old can use Pallancer only through an account owned by a parent or legal guardian and after obtaining their permission. Minors under the age of 13 are not allowed to use the site or its services, and we do not collect any of their personal data.
Parents and guardians must supervise the activities of their children all time. If we become aware that we have collected or received personal information from a child under 13, Pallancer will delete that personal information.
Sharing personal data with third parties
Pallancer shares your personal data with a third party for the purpose of operating the Site, providing our services to you, fulfilling obligations imposed on us under applicable laws and regulations, and ensuring that no fraud, abuse, or illegal activities occur against customers. Pallancer do not share user data with a third party without user's previous consent.
Pallancer shares personal data with third parties according to the following terms:
- We share data with service providers for the purpose of operating the site, opening and operating your account, as well as providing additional services and solutions. This includes hosting, billing and payment processors, resellers and other services. In addition, we share information for applicable legal requirements. Pallancer takes appropriate technical and organizational measures to ask third parties to adequately protect your personal information and to process it only in accordance with Pallancer's instructions.
- When you post your information and/or share your data with our other users. You do so at your own risk. This personal information is shared with other users as separate controllers if you choose to share the personal information with other users. This includes vendors who provide you with a service through Pallancer. While Pallancer's Terms of Service enforces sellers to keep the information shared with them confidential.
- Once you register, the data is shared with other users and visitors of the site such as the user name, country and additional information related to your activity becomes public and visible to all users of the site. This information includes the photos you upload, your posted profile, service information, ratings, and your profile. It is also important to know that certain information, such as your username and profile, along with your uploaded content, will be publicly displayed when you use these features. Your information will also be shared with other users when you correspond with those users.
- Your personal data is shared with law enforcement agencies, public authorities or other third parties in order to respond to a subpoena, court order, judicial process or regulatory authorities if it is required by law.
- Personal data is shared with payment processors, fraud detection agencies and similar third parties for the purpose of facilitating payments made through the Site and securing and protecting the Site from fraud or unauthorized transactions.
- Personal data is shared to help in facilitating interactions between users. For example, if you are a buyer, we may share certain limited information about you with the seller to ensure that the services you receive from the seller fit your needs. This sharing of information is limited, and is intended only to improve the services provided by the seller.
- Personal data is shared if we go through a business transition such as a merger, sale, transfer of all or a portion of our assets, acquisition, bankruptcy, or similar event.
- Pallancer includes some social media features, including single sign-on features. We also share limited personal information with social media platforms and business marketing partners such as Facebook and Google in order to promote our services. These features and services of third-party collect certain information about you and may set a cookie to enable their functionality. Therefore, it is important to know that these procedures are related to the policies of these parties.
- Finally, Pallancer shares personal data with its subsidiaries that are linked to joint control for the purpose of operating the site and providing services to the user.
Storing and saving data
Pallancer saves and stores the personal data that is provided. This data may be processed by suppliers contracting with the site and data processors. It may be stored in other countries if it is required.
Pallancer also takes all necessary steps reasonably to ensure that your personal information is treated securely and in accordance with this Policy.
Cookies
Pallancer uses cookies and similar technologies in order to improve and enhance using the site with the user's personal character. This aims to provide better services, for marketing purposes, and also to analyze the performance of the site.
These files include, for example, web beacons, pixels, tags and text in order to provide the Service in best way.
Data Tracking (DNT)
Pallancer does not respond to Data Do Not Track (DNT) signals. Some web browsers add a Do Not Track (DNT) feature allowing users to opt out of tracking by websites and online services. Pallancer do not allow the feature of not to be tracked online. However, Pallancer's cookie policy explains how you can opt out of receiving cookies.
External links
Pallancer contains links to third party sites. If you go to a third-party site from our Site, any data you provide to that site and any use of that data by the third party is not subject to our policy. We advise you to review the privacy policies of every website you visit.
Protectionism
Pallancer works to ensure protection and security of the site and personal data. This aims to prevent unauthorized access or loss of data by implementing high technical and organizational measures. We also implement technical and organizational measures to maintain the site security, our Services and personal Information. In addition to prevent unauthorized access, loss, misuse, alteration, or destruction through industry standard techniques and internal procedures.
Despite this policy, the transmission of data over the Internet is not completely secure. Although we will do our best to protect your personal information. We cannot guarantee the security of your data transmitted to the Site. Once we receive your data, we will use strict procedures and security features to try to prevent unauthorized access.
Pallancer is keen to keep users' passwords strictly confidential and not to disclose them to any third party.
Pallancer allows users to correct inaccurate personal information or erase personal information in limited circumstances if they believe it is no longer necessary for us to keep the personal information or they believe that the personal information we hold about thim is being unlawfully processed by us. Pallancer allows the user to do that when:
(a) the accuracy of the Personal Information has been challenged.
(b) the processing is unlawful but you object to delete the personal information.
(c) we no longer ask for personal information for the purposes for which it was collected, but it is required for the establishment, or defense of a legal claim.
(d) you have objected to our processing of your personal information based on legitimate interests and we are considering your objection.
In addition, you have the right to lodge a complaint with a data protection supervisory body. It is also important to note that the right of access and the right to erasure do not constitute absolute rights. The interests of other individuals may restrict your right to access or erasure according to local laws.
Pallancer will request additional data from you to confirm your identity and for security purposes, before disclosing the data you have requested. We reserve the right to charge fees when it is permitted by law. We will refuse to process requests that put the privacy of others at risk, are extremely impractical, or might lead us to take any action that is not permitted under applicable laws. In addition, according to permitted laws and when it is necessary we will retain certain personal information for a limited period of time for record keeping, accounting and fraud prevention purposes.
You have the right to request access to personal information we have collected about you during your usage of the Site. Although, you have the right to request deletion of personal information about you that we have collected from you under certain circumstances and exceptions.
Updating data
Pallancer keeps users' data up-to-date for its best use. Steps are taken to ensure that it is accurate and up-to-date. Pallancer also gives users an opportunity to update their personal data through their account profile settings.
When you update your personal information, Pallancer will ask you to verify your identity before we can act on your request. If you face a trouble while deleting your personal information for any reason, please contact customer support and we will use reasonable efforts to delete any such information in accordance with privacy laws.
If you delete your User Generated Content, as specified in the Terms of Service, such copies may still be viewable in archived pages. It also may have been copied or stored by other users of the Site.
Call us
It is important to create a relationship card for each customer which includes personal data for the purpose of communication. Please include all relevant details. Pallancer will process any requests in accordance with any local laws and our policies and procedures.
You can call us on (+97) 082898777
Please email our team if you have any questions or concerns regarding this policy at info@pallancer.com.ps Pallancer team will respond within a reasonable time.